Threadline

Contact Us

Last updated: 3 November 2026

We are happy to help with orders, delivery, returns, payments or anything else. Please keep your order number handy, since it lets us help you faster.

Our details

  • Edwid Technologies Pvt Ltd
  • 3rd Floor, 376, Madurdaha,Near Anandapur Police Station, Kalikapur,Kolkata, West Bengal – 700107
  • Phone: +91 98304 96170

What to include

  • Your order number (shown on your order page and confirmation).
  • The mobile number you used to place the order.
  • For damaged or wrong items, clear photos of the item and the packaging.
  • For payment issues, the payment or transaction reference.

Grievance redressal

If you have a complaint at the details above. We acknowledge complaints within 48 hours and aim to resolve them within one month.

Helpful links